Organizational Effectiveness, Service Quality, and Related Aspects in its Services formatIsbn:Softcover - 9783838604176 Dies ist insbesonders aus der

Dies ist insbesonders aus der Sicht der Emittenten

Schaffung von Mehrwert für die Aktionäre

3Märkte und Produkte20

damit das Unternehmen an dieser Entwicklung teilhaben kann

Organizational Effectiveness, Service Quality, and Related Aspects in its Services formatIsbn:Softcover - 9783838604176 Dies ist insbesonders aus derInhaltsangabe: Abstract: Services in the field of information technology (IT) are an emerging and expanding market. The quality with which they are delivered to the customer and the effectiveness of their provision determine the economic success of an enterprise to a large extent. Therefore, the dissertation centers around service quality and organizational effectiveness. Introducing, the characteristics of services in general intangibility,